Retail Manager

Retail Manager

Established in 2006 Tatty's is a successful consignment-based clothing business with stores located in Ponsonby and High Street.  

Being a part of the Tatty's team means being a part of a small, purpose-driven and community-oriented organisation that is expected to punch above its weight. A high degree of internal and external collaboration is expected of our team, as is the ability to adapt and change.

Tatty's is looking for both a Store Manager who is capable of ensuring smooth and efficient store operations that underpin a seamless customer experience, embodies Tatty's values, and drives success and engagement in the team.

About the role:
 
-The ideal candidate will have experience in managing and leading a retail team as well as:

- The ability to communicate effectively and confidently with both customers and co-workers

- Have an open mind to new ideas and ways to build customer relationships and sales

- Demonstrate logical thinking, and have the ability to act with initiative and integrity to solve problems

- Understanding and experience in using POS and Inventory Management systems

- High productivity and supporting team morale through facilitating an inclusive and supportive culture. Motivating and encouraging others.

- Take ownership of their role within Tatty's and proactively engage with the reporting manager.

- Ensuring all customer queries across all communication channels are responded to promptly, and escalating any queries in a timely manner.

 

 This role comes with:

- Collaborative management, where you are a key partner in the decisions for the space and your team

-  Wardrobe discount and clothing bonuses.

Supportive and nurturing culture with room for progression and professional development 

This is a full-time position, 40 hours per week across 5 days, including a weekend day. The successful candidate will fit into our creative and dynamic team, bringing with them a positive, motivated attitude, and a strong attention to detail. They will enjoy and gain energy from working with people, in a busy retail and consignment environment.

If this sounds like you, we'd love you to get in touch! Please send your Cover Letter and CV to Emily at tattys@tattys.co.nz

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