Freshly wash your garments and make sure they are in a sellable condition. Check for broken or missing hardware, clear out pockets, check inside of handbags and remove any pet hair, odours and mud.
Drop off anytime we are open to our Kingsland and Ponsonby locations and make sure to bring valid photo ID with you. You'll be asked to fill in a stock arrival form and choose whether you're wanting to collect any items we don't accept for resale, or whether you're happy for them to be passed on. Low on time? Try Quick Consignments below.
You receive between
45% - 80% of the selling price ( excluding GST) and your items are sold over a six week period. Entering their 4th week in stock, unsold items will be reduced by 50%.
Once you've sold something, payment can be made direct to your bank account. All your items, transactions and consignments are held in a secure personal online account, TCMS. There is a $48 annual fee for TCMS, which is deducted only if you are actively consigning.
F.A.Q's
1. Clothes will only be accepted on the basis that the Consignor accepts all risk of loss or damage (including shoplifting) while their clothes are with us. We will however exercise reasonable care.
2. Consignors agrees to take sole responsibility at all times for keeping in contact with Tattys to determine if their clothes have been accepted into stock, sold or for collecting any payments due and for uplifting any items they may want returned. Consignors can log in to their Tattys Account at any time to check on the status of their consignments.
3. Consignors will be given an estimated processing date and should check their account on that date to confirm the items that have been accepted into stock and their prices.
4. The acceptance of any item into stock and its pricing will be determined solely by Tattys Ltd but we will take into account the price originally paid by the consignor if this is supported, prior to consigning, by a copy of the original invoice for the purchase of this item.
5. Consignors will be asked whether or not they would like to collect their “Returns”(items not accepted into stock). If “Yes” is selected then these items will be kept for 1 week (7 days) from the date of processing at our warehouse at 476 NEW NORTH RD KINGSLAND after which they will be disposed of at our sole discretion. If “No” is selected then anything not accepted into stock will be disposed of at the point of processing.
6. There is a $5 processing fee for each consignment and an ANNUAL account fee of $48 applied to your consignor account when actively consigning.
7. Consigned Items will be processed for sale into any of Tattys shops and may also be available from our online store. This means that consignors who wish to uplift any unsold items must first confirm the shop where their items are being sold.
8. Consignors will receive 45% of the selling price (excluding GST) unless otherwise notified by Tattys Ltd. Consignors must provide photo ID and their bank account details to receive payment.
9. Consignors can request payment for items sold by logging into their personal Tattys Account and payment will be then be made by direct credit to the consignors nominated bank account. Tattys however does reserve the right to defer payment for up to 7 working days. A consignors right to any uncollected payments expires 2 years after the date of sale.
10. Unsold items will be reduced in price by 50% of their initial price when entering their 4th week in stock. All items not reclaimed by the owner on or before the Expiry Date (which is located in your online account), will be disposed of at our sole discretion.
11. You can withdraw your items at any time, but you must do so before the Expiry Date and only by personally locating them within the shop and then having a staff member adjust our stock records accordingly. To avoid unnecessary disruption, we ask all consignors to remove any items they might have for sale on alternative platforms before consigning them with Tattys Ltd.
12. As a condition of consigning with Tattys Ltd all consignors agree not to engage in any activity including online comment that might bring Tattys Ltd and or its staff members into disrepute and to immediately cease and desist from this should they be asked to.
If you are not sure what date your pieces will become discounted, we encourage you to get in touch.
Quick Consignments
Want to drop off and go? Follow these steps, pop into one of our stores and our team will do the rest!
Ensure your profile and identification details are up to date and correct.
Get your clothing ready into contained bags and ensure they are securely fastened.
Read through our Terms & Conditions.
Print off a stock arrival form for each bag and fill in the required information. If you do not have a printer, please write down the relevant information and attach it to your bags.
Choose whether you'd like to collect your returns (unaccetped items) or not. We generally suggest all new sign ups collect their returns, so you can get a better idea of what we are looking for!
Drop at any of our locations, 161 Ponsonby Road, 41 High Street or 78 Ponsonby Road.